Quality through consistency
Mission
To serve the market as a preeminent background screening provider by delivering value conscious, high quality services, coupled with flexible, innovative solutions and fast, accurate results. Through our distinctive blend of quality controls, a dedicated multi-lingual team, proven processes and technical expertise we are able to adapt our solutions to fit our customer’s needs.
Vision
We strive to be recognized as the leading provider of background screening solutions and to carry the reputation for providing a level of service that is unmatched in our industry. We will provide our clients with consistent quality, flexible solutions and cultivate an entrepreneurial spirit in our employees.
Corporate Values
Thoroughness
- We display a high level of professional ethics and integrity
- We constantly invest in improving our systems and processes to protect the security and confidentiality of our clients’ information.
- We apply best practices in everything we do to guarantee the quality of our deliverables.
Clients Focus
- We value courtesy, respect and professionalism in all dealings with our clients, suppliers and colleagues alike.
- We work with diligence to ensure our clients meet their business objectives and face the challenges of their industry.
- We are attentive to our clients’ needs and endeavour to go above and beyond to meet them.
Open Communication
- We are transparent in our communications with all of our partners to foster efficient and constructive exchanges.
- We are proactive in continuously providing our clients with the information they need
- We uphold the highest degree of clarity and quality in all aspects of our business.
Entrepreneurship
- We develop true business partnerships with our clients by treating their requests as if they were our own.
- We strive to surpass ourselves and to raise the quality standards of our industry.
- We take pride in our company’s achievements and our clients’ success.
Leadership
Daniel Fallows
partner & executive director
Mr. Fallows is responsible for our overall operations and business development. He has been with Mintz Global Screening (through Keyfacts) since 1988 and has held a variety of supervisory and management positions within all areas of the company.
Sara Parkinson
National Director of Sales and Customer Excellence
Ms. Parkinson holds a Bachelor of Arts in Sociology. After completing a double major in Law & Sociology at York University, Sara began her career in the Beauty Industry as an Account Manager for a large Canadian based company.
Ms. Parkinson holds a Bachelor of Arts in Sociology. After completing a double major in Law & Sociology at York University, Ms. Parkinson began her career in the Beauty Industry as an Account Manager for a large Canadian based company. After leaving the beauty industry she spent seven years with one of the largest international staffing company’s. During her time in the staffing industry she held a variety of roles; Account Manager, Business Development Representative and Team Lead Operations. Ms. Parkinson joined Mintz Global Screening in 2008, bringing over 15 years of experience in sales and managing client’s needs with a focus in Human Resource related fields. When Ms. Parkinson joined Mintz, she focused on business development and managing large National Accounts. She soon became a Sales Manager reporting to the Executive Director which later led to her current role as the National Director of Sales and Customer Excellence. In her current role she is responsible for managing the sales team, new sales activities as well as existing client growth and satisfaction.
Costa Psicharis
IT Director
On joining Mintz Global Screening in 2001, Mr. Psicharis was responsible for overseeing the management of all IT related products and services for the Pre-Employment division.
On joining Mintz Global Screening in 2001, Mr. Psicharis was responsible for overseeing the management of all IT related products and services for the screening division.
As the business kept growing over the years, he was called upon to put together a team concentrating on re-engineering all our core screening and HR applications. His primary mandate was to enhance our systems’ efficiency and customize the processes to respond to our clients’ needs. Mr. Psicharis sees to it that our systems always meet the standards set in terms of performance, while reinforcing their scalability and security. He is particularly attentive to our clients’ current and future needs prior to initiating software development projects.
Mr. Psicharis has over fifteen years of experience in numerous IT-related roles including project management, infrastructure and system integrations.
Christopher McOuat
National Director of Compliance and Quality Control
Christopher McOuat joined Mintz Global Screening in 2011 and is currently in the role of National Director of Compliance and Quality Control.
Christopher McOuat joined Mintz Global Screening in 2011 and is currently in the role of National Director of Compliance and Quality Control. Based out of our Toronto office, he started his career with the organization as a Customer Service/Quality Control Manager and was effective in implementing an enterprise wide Customer Service and Quality program based on ISO standards.
After spending nearly a decade doing extensive training in quality management and health and safety programs, Christopher has proven his expertise on the field. With over 14 years of experience in the staffing industry, he is recognized for his ability to be proactive in addressing issues before problems arise. He has received numerous accolades and awards for his performance in the area of compliance and controls.
Christopher McOuat is a graduate of the Human Resource Management program at Durham College.
Marie-France Chénier-Proteau
Human Resources Director
Marie-France studied ESG Business Administration and HR profile at UQAM (University of Quebec in Montreal).
Marie-France studied ESG Business Administration and HR profile at UQAM (University of Quebec in Montreal). She then carried on to earn the CRHA accreditation and grew into a powerful player in the HR industry. In 2015, Marie-France became a member of the Mintz Global Screening Team. She advanced to the position of HR Director through cooperative, inclusive, and relationship-focused strategies.
In her position, Marie-France has achieved a lot of success. To help her team be as effective as possible, she has helped implement a more effective hiring process, offered more solutions to workplace conflicts, consistently ensured compliance with labor laws, identified cost-saving opportunities, improved employee satisfaction and morale, aided in talent retention, and integrated new HR technologies.
Marie-France is a wonderful personality, and we are happy to have her on the team. She is respected in her role, and we will keep assisting her in developing professionally.
Sherilyn Tobin
Director of Accounting
Sherilyn Tobin started with Mintz Global Screening in 2018 as the Accounting Manager. With her strong passion for her role and the business she quickly grew to become the Director of Accounting.
Sherilyn Tobin started with Mintz Global Screening in 2018 as the Accounting Manager. With her strong passion for her role and the business she quickly grew to become the Director of Accounting. She manages a team of 4 individuals that assist in the accounting and finance sector of the business.
Sherilyn has helped her team at MGS through a number of changes, including personnel changes, the hiring of a new CFO, modifications to the accounting system, and departmental expansion. She is fun, helpful and not afraid to get her hands dirty if the need arises. She supports her team as much as possible and takes her role very seriously.
Sherilyn didn’t get to the level she is at without a lot of hard work. She has her Canadian Bookkeeper Certificate as well as being a part of the Certified Professional Bookkeepers of Canada. She completed all of this while working and taking care of 2 children. Her passion and dedication shows on a daily basis and she is an indispensable member of the MGS team.