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02.02.2016 : News

The Reference Check: A required procedure or a valuable tool in the hiring decision?

The demand for results in the fast-paced world of recruiting has given way to requirements for quicker returns of Reference Checks. What used to have an industry standard of a 5-7-day turnaround is now needed in 2-3 days or less.  The norm in today’s marketplace is for applicants to provide the names and contact information for references that are to be contacted as part of the Reference Check process. By having the applicant provide information in this fashion is self-fulfilling and leads to the question as to how valuable is the information of such a reference? Does the reference have the professional relationship that candidate indicates or are they related in some fashion and doing the reference as a “favour”? Do we as Human Resource professionals do references because they are a required part of the hiring process or do we do them to obtain valuable information that we can use to make informed decisions.

We have found countless examples of candidate supplied references which were discovered to be false. A recent example is a reference that was supplied and gave a “glowing” reference for a candidate. The reference provided was in a management position for a large corporation that the candidate purported to have previously worked. The reference was thorough and covered all the necessary information. Later, as the candidate was not performing nearly as well as the reference indicated he should, a follow-up investigation was performed. It turned out that the reference was a relative to the candidate and in actuality the candidate never worked there. From a best practices standpoint – we need to ask ourselves, what can be done to prevent this?

First, always ask for the candidate to provide professional (management level) references from employers listed on their resume or application. Secondly, in addition to regular Reference Check, we recommend that clients also complete Employment Verification. Employment Verifications are performed through the Human Resources departments of all previous employers listed on a candidate’s resume. This will provide independent verification that a candidate actually worked for a company, the position held, dates and reason for leaving. This simple process will assure a client that the candidate indeed worked for an organization and provide credibility to a provided reference.

Although adding an Employment Verification to a background check will add costs, I am sure you will agree that the savings on a bad hire and preventing the damage that can be caused by someone who uses fraudulent references, greatly outweighs the added expense.

By Daniel Fallows

 

business person holding mask

29.03.2022 : News

What happens when a candidate lies on their resume?

As a result of the greater accessibility of higher education, and the consequent increase in the number of people obtaining higher degrees than a few years ago, the competitiveness for top jobs has exploded. It is therefore no surprise that in order to increase their chances of being hired, more and more unscrupulous people decide to embellish or simply lie about their qualifications, experience or skills when applying for such… Lire la suite »

Aerial view of workers on cement factory under construction with high concrete plant structure and tower cranes at industrial production area.

06.12.2021 : News

Distribution of fake safety certificates puts public at risk

In Alberta, the RCMP has Uncovered a Fraud Involving the Distribution of Thousands of Counterfeit Safety Certificates   On November 4th, the RCMP has uncovered a large-scale fraud involving the distribution and selling of thousands of counterfeit safety certificates across the western provinces of the country. The operation mostly involves first-aid and hydrogen sulphide awareness trainings as well as other safety courses.   The two major organizations affected by the… Lire la suite »

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31.03.2021 : News

What does look bad on a background check?

Tips to undergo a background check   If you have just applied for a new position, chances are your potential future employer will ask you to undergo a background check as part of the hiring process. If this is your first background check, the process may seem intimidating and it is only natural to ask yourself what might be detrimental to your application or what might tilt the odds in… Lire la suite »